Thursday, December 11, 2008

Careless lack of coordination? Not so much

[Listener Jean from Hamilton wrote to tell us that in our Community Calendar we had been announcing an event that was not in fact going to happen:]

The printed schedule [from the organization]… gives the correct information. This careless lack of coordination within your organization is unfortunate, especially for those hoping to attend a program that will not be presented on the date announced.

[General Manager Cleve Callison wrote to Jean:]

"On October 1, 2007, [the organization] submitted a PSA announcement for [the event] that gave its schedule as “The second Thursday of every month between October 11, 2007 and December 11, 2008; 7:00pm-8:30pm.” This was confirmed with an email from me to one of the participants on 1/3/08.

"If the sponsors cancel an event we can’t know about it unless they (not listeners) notify us. I’m copying them with this message and if they do so notify us, we will remove the announcement from both on-air and the web."

We did in fact hear back from the participant, confirming that the event had been canceled and apologizing for not letting us know. We removed the listing and everything is now copasetic. Thanks, everyone.-Ed.]


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